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CORONA VIRUS INFORMATION (COVID-19)

IMPORTANT – CHANGE OF HOURS – PLEASE READ

UPDATED 3/19

At Associated Pediatric Partners we continue to have only one goal – the safety and health of your children.  Towards that end, we have been preparing for the COVID-19 pandemic for the past 4 weeks.  As the situation is fluid and rapidly changing, we are also in constant contact with infectious disease experts and are having daily meetings about how best to manage your children’s medical needs safely and efficiently.

Considering the current situation, effective this coming Monday, March 23rd, we will be adjusting our office hours.

Both offices will be staffed by physicians during the following hours & patients will be seen by appointment only.

Monday thru Friday: Buffalo Grove:  9 AM till 5 PM

Monday thru Friday: Northbrook:  10 AM till 5 PM (phones open at 9 AM)

Saturday:  Both offices from 9 AM until 12 PM

Sunday: 9 AM until 10 AM (please call at 9 AM if you need to be seen on Sunday)

As always, we are available by phones for urgent questions 24/7 and our office will remain open 7 days a week. We reserve the right to charge a fee for non-urgent calls that can be dealt with during normal office hours.

We have eliminated walk in visits and for the past week we have been screening all patients before their arrival in our office.  Any patients with COVID-19 risk factors are being evaluated over the phone and, if appropriate, tested at outside facilities that are set up for coronavirus testing.  No one is allowed in the waiting area as all patients are immediately checked in and placed in a room. We are also utilizing enhanced cleaning of all rooms before and after each patient and using separate rooms for healthy and sick visits.

Children still need routine care, medication checks, and evaluation for illnesses even during this epidemic.  Just in the past 3 days alone, we have already seen 19 children with influenza, 5 with ear infections, 6 with bacterial pneumonia, and 14 with strep throat.  If your child is scheduled for a routine visit and you or your child have developed cough or fever, please call us and let us know ahead of time so the doctor can decide if your child needs evaluation in our office or is better off rescheduling their appointment.  If your child is well, please keep your scheduled appointment as our office is currently NOT a risk to your child’s health.  The situation remains fluid and if COVID-19 continues to spread we may need to switch to sick visits only, but for now we are open for routine medical care as usual.

We will also be offering phone consultations to help assess the condition of your sick child(ren) if coming into the office for a scheduled appointment is not an option.  As we have previously communicated, you may be charged a fee for this service if your insurance does not reimburse us.

For now, we recommend that patients who may have been exposed to the novel coronavirus but are asymptomatic should self-quarantine for 14 days.  Those who have been may exposed to coronavirus and are having symptoms of fever, cough, or shortness of breath should call us and we will direct them to the appropriate place for testing and evaluation.  Please do not simply show up to an emergency room or testing facility on your own.

Please know that our doctors and staff are here for all our patients during this difficult time.  We will continue to care for your children’s health in the safest and most appropriate way possible.

Your pediatricans

 

More information on coronavirus (Covid-19) can be found at

https://www.cdc.gov/coronavirus/2019-ncov/index.html

http://www.dph.illinois.gov/

https://www.northshore.org/healthy-you/novel-coronavirus-2019/